Terms & Condition

These terms and conditions (the “Terms and Conditions”) govern the use of ygafchatandmentor.com (the “Site”). This Site is owned and operated by Lisa Larson. This Site is an ecommerce website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times 

Intellectual Property

All content published and made available on our Site is the property of Lisa Larson and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site. 

Age Restrictions

The minimum age to use our Site is 16 years old. By using this Site, users agree that they are over 16 years old. We do not assume any legal responsibility for false statements about age

Acceptable Use

As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

  • Harass or mistreat other users of our Site
  • Violate the rights of other users of our Site
  • Violate the intellectual property rights of the Site owners or any third party to the Site
  • Hack into the account of another user of the Site
  • Post any material that may be deemed inappropriate or offensive

If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

Accounts

When you create an account on our Site, you agree to the following:

  1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account
  2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Sale of Services

These Terms and Conditions govern the sale of services available on our Site.

The following services are available on our Site:

  • Online Coaching and Mentoring.

The services will be paid for in full when the services are ordered.

These Terms and Conditions apply to all the services that are displayed on our Site at the time you access it. All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all services we provide. You agree to purchase services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Payments

We accept the following payment methods on our Site

  • Credit Card
  • Paypal
  • Debit
  • Direct Debit

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Refunds

We provide refunds for services sold on our Site as follows:

  • If you are not satisfied and have purchased a package of sessions of 5 or more, then you may ask for a refund for any unused sessions less a 20% administration fee off of the refunded hours not used. If you require this refund, the procedure is to email us at [email protected] letting us know reason for refund request. We will use that information as feedback. After you send the email, we will process your refund back to the same method of payment used upon purchasing. Please allow the recommended time for your bank to process the refund back to your account.

Guarantees

The following guarantees apply to our Site:

  • We offer a satisfaction guarantee. If you are not happy, simply email us with your reason and we will refund any remaining sessions less a 20% administration fee off of the refund amount.

Consumer Protection Law

Where the Business Practice and Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Limitation of Liability

Lisa Larson and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless Lisa Larson and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the Province of British Columbia.

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:

[email protected]

You can also contact us through the feedback form available on our Site.

About Us

Whether you need to simply talk during challenging times or need guidance from our experienced Mentor, we provide a safe and welcoming space for you. Share your thoughts, seek guidance, and find comfort in knowing that you have a friend who genuinely cares. With You’ve Got a Friend Chat and Mentor Service, you can receive the support you need to navigate through rough days, gain insights, and achieve your goals towards a more positive life.

Our Policies

© 2022 Ygf Chat & Mentor • All Rights Reserved

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